Glass Cages LLC offers a standard ONE-YEAR warranty on aquariums purchased without a Glass Cages furniture stand and a standard FIVE-YEAR warranty on aquarium-and-stand packages (aquarium and furniture stand purchased together) against leakage, seam integrity issues, and defects in product quality and craftsmanship from the date of delivery. This Limited Warranty applies only to the original purchaser and is non-transferable.
Made in the USA 
Since 1988
Warranty Coverage – Aquariums and Stands
When used under normal indoor aquarium conditions and in accordance with all product instructions, Glass Cages warrants that:
The aquarium will be free from defects in materials and workmanship, including leakage and seam integrity, for the applicable warranty period.
A Glass Cages custom aquarium stand purchased and used with the aquarium will be free from defects in materials and workmanship, including structural and construction defects, for the applicable warranty period.
For aquarium-only purchases (no Glass Cages stand), coverage is limited to the aquarium as described below. For aquarium-and-stand packages, coverage applies to both the aquarium and stand and may be extended as described under “Extended Warranty Options.”
Warranty Conditions – Aquarium Support and Installation
To maintain warranty coverage on the aquarium:
The aquarium must be installed on a flat, level, solid surface. The purchaser may use a different manufacturer’s stand or a privately constructed stand, provided the stand offers a solid, flat-top surface and is structurally sound. Glass Cages must approve any non–Glass Cages stand to validate the aquarium warranty. Proof of stand integrity (photos and/or video) must be submitted by email to info@glasscages.com for approval prior to placing the aquarium on the stand.
An aquarium-grade mat or ¾ inch thick Styrofoam must be used beneath the aquarium. Failure to use proper padding will void the warranty.
The aquarium must not be filled with water prior to the designated fill date. Filling the aquarium before the specified fill date will void the warranty.
For Coast-to-Coast External Overflows and External Notched Overflows, Flex PVC plumbing is required. Use of hard PVC plumbing may cause overflow failure due to compression of the aquarium pad and will void the warranty on these overflow components.
The aquarium system must be used only for its intended purpose as an aquarium under normal conditions and maintained in accordance with Glass Cages’ care and setup instructions.
Warranty Conditions – Stand Use and Installation
To maintain warranty coverage on a Glass Cages custom aquarium stand and any other covered stand products:
The stand must be assembled (if applicable) and used according to the manufacturer’s instructions.
The stand must be used solely as an aquarium stand and only with an aquarium size and weight that do not exceed the stand’s rated capacity.
The stand must be placed on a flat, level surface in a dry, indoor environment, unless specifically approved otherwise in writing.
The stand must not be altered or modified in any way that affects its structural integrity or support characteristics.
The aquarium must be installed and supported according to Glass Cages’ instructions when used on the stand.
Wood furniture stands are fitted with removable feet on the bottom to ensure safe transportation during shipping. There are two to six feet held with two Phillips, Square or Torx T25 head screws. Please remove them prior to setting up your system.
Leveling Feet: For stands with leveling feet, DO NOT drag the stand off the pallet at time of delivery. Dragging the stand off the pallet may cause leveling feet to bend, break, or remove leveling foot cap. Lift stands up and off the pallet when received.
What Is Covered
Subject to all conditions and exclusions in this warranty, Glass Cages’ obligations are limited to repair or replacement, at its sole discretion, of:
Aquariums with leakage, seam integrity issues, or defects in materials or workmanship.
Glass Cages custom aquarium stands with structural defects in materials or workmanship, including frame, joinery, or construction failures not caused by misuse or improper support.
Manufacturing defects in included hardware or components that materially affect the structural function of the aquarium or stand under normal use.
What Is Not Covered – Aquariums and Stands
This warranty does not cover, and will be void in the event of:
Modifications to the original form of the aquarium or stand, including drilled holes (other than those provided by Glass Cages), removed frames, braces, silicone alterations, or structural alterations to the stand.
T-slot aluminum stands that were not assembled by the original T-slot aluminum supplier.
Damage due to improper support, including unlevel, twisted, or incorrectly shimmed stands; stress fractures resulting from inadequate structural support; or use of the aquarium on an unapproved or structurally deficient stand.
Damage arising from misuse, abuse, neglect, improper maintenance, improper assembly, improper installation, or failure to follow setup and care instructions.
Damage from overloading or using the stand with an aquarium beyond its rated capacity.
Normal wear and tear, cosmetic defects, fading, scratches, dents, or finish changes that do not affect structural integrity.
Damage from improper humidity or moisture management inside or around the stand or cabinetry.
Water damage, mold, mildew, corrosion, or swelling caused by spills, leaks, excessive humidity, or failure to maintain a suitable environment around the stand or cabinetry.
Cosmetic defects or air bubbles in aquarium seams that do not affect structural integrity. Cosmetic defects must be reported in writing within 48 hours of delivery to be considered.
Damage resulting from acts of God or external causes beyond the control of Glass Cages, including but not limited to natural disasters, fire, flood, war, terrorism, civil disturbances, or power surges.
Outdoor use of the aquarium or stand, or any use outside normal indoor aquarium applications, unless expressly approved in writing.
Proof of Purchase and Documentation
Proof of purchase is required to honor this warranty for both the aquarium and stand.
The purchaser may be required to return the product to Glass Cages LLC for inspection. Shipping costs, freight, crating, labor, and any ancillary expenses are the responsibility of the consumer unless otherwise stated in writing by Glass Cages.
Warranty Claim Process
In the event of a suspected aquarium or stand failure:
The purchaser must immediately take clear photos (and video, if possible) of the product and any failure points before moving the aquarium or stand or cleaning the surrounding area.
Email all photos, videos, and a written description of the issue, along with proof of purchase, to info@glasscages.comto initiate the warranty review and replacement/repair process.
Glass Cages may request additional documentation or information as needed to evaluate the claim. Glass Cages may request return of product.
If a claim is approved, Glass Cages, at its sole discretion, will repair or replace the defective aquarium, stand, or component with the same or a comparable item. Depending on the circumstances, shipping, freight, and return costs may apply.
Limitation of Remedy and Liability
Coverage under this Limited Warranty is strictly limited to the repair or replacement of the product, or defective component, at the sole discretion of Glass Cages. Under no circumstances shall Glass Cages be liable for:
Loss of livestock or aquarium contents.
Personal injury or property damage.
Costs associated with aquarium or stand warranty replacement, installation labor, installation equipment, shipping costs, labor and any ancillary expenses are the sole responsibility of the consumer.
Lost profits, loss of use, or any incidental, special, indirect, or consequential damages of any kind, arising out of or in connection with the use or failure of the aquarium or stand, whether claimed under breach of warranty, contract, negligence, or any other legal theory.
This Limited Warranty is the sole and exclusive warranty provided by Glass Cages for its aquariums and stands. No other warranties, express or implied, including any implied warranty of merchantability or fitness for a particular purpose, are made or shall apply, except to the extent such warranties cannot be disclaimed under applicable law.
Extended Warranty Options – Aquarium and Stand Packages
Extended warranty coverage is available at the purchaser’s discretion when purchasing an aquarium and stand together. All above-stated warranty conditions apply to all extended warranty options. Additional year(s) of aquarium and stand warranty may be purchased as follows (percentages calculated on the combined aquarium and stand price):
5 Years: Included (standard aquarium-and-stand package warranty)
10 Years: 50% of aquarium and stand price
Lifetime: 100% of aquarium and stand price
Coverage under any extended warranty is strictly limited to the repair or replacement of the covered aquarium and/or stand, subject to the same exclusions and limitations set forth in this document.